Privacy Policy
At Westmill Garden Centre, we’re committed to protecting and respecting your privacy.
This is a notice to inform you of our policy regarding all information we record about you. It sets out the conditions under which we may process information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us and hope that you will reciprocate.
The law requires us to tell you about your rights and our obligations to you regarding the processing and control of your personal data. Our policy complies with UK law, including that required by the Data Protection Regulations (GDPR).
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
Any questions about this policy should be sent by email to contact@westmillgardencentre.co.uk. Alternatively, you can write to us at Westmill Garden Centre, The Nursery, Westmill Farm, Ware, Herts, SG12 0ES or you can telephone us 01923 465026.
How do we collect information from you:
We obtain information about you when you use our website, for example, when you contact us about our products and services, when you wish to download technical content or if you register to join our mailing list to receive our newsletters
What type of information is collected from you:
The personal information we collect might include your name, company, address, email address, IP address and information regarding which pages are accessed and when.
How is your information used:
We may use your information to:
- Seek your views or comments on the services we provide.
- Notify you of changes to our services.
- Send you communications which you have requested and may be of interest to you.
These may include information about events, new products, gardening guides and advice, downloads, special offers and promotions of our goods and services.
Who has access to your information:
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own marketing or any other purpose, unless you have requested us to do so, or we are required to by law, for example, by a court order or for the purpose of prevention of fraud or other crime.
Your choices:
You have a choice about whether you wish to receive information from us or not. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given prior consent. You can change your marketing preferences at any time by contacting us by email: contact@westmillgardencentre.co.uk or telephone on 01923 465026.
How you can access and update your information:
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at contact@westmillgardencentre.co.uk. You have the right to ask for a copy of the information we hold about you.
Security precautions in place to protect the loss, misuse or alterations of your information:
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card) is protected.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Profiling:
We may analysis your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you.
Use of cookies:
Like many other websites Westmill Garden Centre website uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites:
Our website may contain links to other websites. This privacy policy applies only to our website, so we encourage you to read the privacy statements on other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
Children:
We wish to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent or guardian’s permission beforehand whenever you provide us with personal information.
Website Recording:
Our web site may also use a service that may record your clicks and movements and any keyed into website forms. The information collected is used to improve our website usability, is stored and used for statistical reporting.
Compliance with the law:
Our privacy policy has been compiled to comply with the UK’s law. If you think it fails to satisfy the law, we would like to hear from you. However, ultimately it is your choice as to whether you wish to use our website.